Raising commercial revenue at a growing airport

The challenge
Passenger numbers are rising faster than retail, F&B (food and beverage) and parking revenue. The terminal layout and concession contracts were designed for a smaller airport.
How we approach it
- Benchmark non-aeronautical revenue per passenger against peer hubs
- Map dwell time and passenger flows to find under-used space
- Redesign the concession mix and contract structures
- Build a phased commercial plan aligned to terminal expansion
What we measure
- Revenue per departing passenger
- Concession occupancy and yield
- Passenger satisfaction





