Industry · Consumer and Leisure

Travel, Tourism and Hospitality

Visitor growth, hotel performance and hospitality workforces.

Who we serve

Tourism boards and DMOs (destination management organisations), hotels and resorts, attractions and themed entertainment, cruise, events and venues, and travel distribution.

Sectors

Tourism boards and DMOs (destination management organisations)
Hotels and resorts
Attractions and themed entertainment
Cruise
Events and venues
Travel distribution

The agenda

What leadership teams are dealing with.

Destination strategy

Source markets, air connectivity, hotel supply and attractions that add up to the visitor target.

Service as portfolios grow

Keeping service standards consistent when hotel openings and hiring move quickly.

Revenue management and distribution

Pricing and channel mix that lift RevPAR (revenue per available room) and cut commission costs.

Workforce and nationalisation

Hospitality careers, training and local talent pipelines that meet nationalisation targets.

How we help

Where clients usually start.

Every service and capability is available to clients in Travel, Tourism and Hospitality. These four are where conversations usually begin.

All services

Brand, Marketing and Sales

Commercial growth you can measure.

12 capabilities

Strategy and Corporate Finance

Choosing where to grow, and paying for it.

11 capabilities

Operations

Lower operating cost and better service.

9 capabilities

Human Capital and Organisation

Building the organisation the strategy needs.

7 capabilities

Article · 12 October 2026 · 5 min read

Passengers have come back to airports faster than commercial revenue

Briefing · 12 October 2026 · 5 min read

Emiratisation targets in 2026: what the rules require

Illustrative engagement

Designing a national destination strategy

A tourism authority has an ambitious visitor target. It needs one plan covering source markets, product, air connectivity and workforce.

Read the scenario

Related industries

Also in Consumer and Leisure.

All industries

Agribusiness and FoodSecuring food supply and raising farm and plant productivity.Consumer ProductsGrowing brands profitably in stores and online.Professional and Business ServicesPricing, productivity and growth for service firms.RetailStore, online and supply chain economics.SportsRights, sponsorship, venues and major events.

Working on a decision in Travel, Tourism and Hospitality?

Tell us what you are working on and what you need to decide.

Start a conversation