Insights
Practical notes for leaders facing big decisions.
Short articles on strategy, operations, technology and people, and on the industries we work in.

Most AI pilots stall for reasons that have little to do with the model
A widely cited study and a widely cited forecast point the same way. The pilots that fail are usually let down by data, integration and unclear value, not by the technology.

Passengers have come back to airports faster than commercial revenue

The 70% failure rate for change programmes has no reliable source

Emiratisation targets in 2026: what the rules require
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