Industry · Consumer and Leisure

Retail

Store, online and supply chain economics.

Who we serve

Grocery, specialty and luxury retailers, e-commerce and marketplaces, shopping malls, and restaurants and foodservice operators. Delivery costs, rents and customer data increasingly decide who makes money.

Sectors

  • Grocery
  • Specialty retail
  • E-commerce and marketplaces
  • Shopping malls
  • Restaurants and foodservice
  • Luxury retail

The agenda

What leadership teams are dealing with.

Omnichannel economics
Store footprint, delivery costs and online fulfilment, measured on profit per order.
Category, pricing and promotions
Range and price decisions based on what customers actually buy.
Supply chain and inventory
On-shelf availability and less fresh waste, with lower stock and logistics cost.
Loyalty and personalisation
Loyalty programmes and personalised offers that raise visit frequency and basket size.

Working on a decision in Retail?

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